Why I can’t finish the registration process? I can not continue.

When completing the fields in the registration process, you should pay special attention to those marked with a small red asterisk. These fields must be filled before you can proceed. If you do not, the system marks them with red X, waiting for you to complete them.

In addition, you must read the Terms of Use of our site and indicate that you have done so, with a check mark in the box beside:I have read and agree to the terms of use.

The system says my email is already registered. Why?

It is possible, you've begun the registration process earlier and for some reason did not completed it. If you had entered your email, the system could have saved it. When trying to register again, the error window will appears. Our system is designed this way to restrict the use of repetitive emails.

Another possible reason: you register as a user before. If you do not requested to delete your account, your email is still in our database. Please login with your old email and password. If you forgot your password, press the link "Forgot Password?”

If you can not resolve the conflict without help, contact us at our e-mail help: help_room@latinredlight.com

I already registered. Why I can’t enter the portal?

Typically, your profile will be checked and approved, if there are no conflicts, in less than 6 hours. Before that, you can not enter.

I have completed my registration but have not received my confirmation email

Sometimes your email provider wrongly marks, valid emails as spam or junk mail. Check your Spam folder if a reasonable time has elapsed and you have not received our confirmation. To make sure you receive emails from us, add our email to your list of acceptable or email white list.

You may also have used an incorrect email or a typo. You must register again and notify us to eliminate the unwanted profile. If you receive a message that your email has already been registered, It means that we send the confirmation email. In this case the communicate the situation to our help mail: help_room@latinredlight.com

I forgot my password

Protecting your privacy, our Portal does not store passwords. That is why we can not send you your password.

Getting a new password is very simple: Select the link "Forgot password?” You will be asked your email. A new password will be sent directly to your email. Therefore it is very important to protect the security of your email.

After you receive your new password, you can connect and change it to one you will not find difficult to remember, but safeguarding its complexity.

I can enter. Now, how can I change my password?

To change your password, user must enter, as you always do. Select "My Account" and then "My Settings" Find where it says "Change Password" and type the password you want. Scroll to the bottom of the page and press save. Make sure to remember this new password or you will not be able to go back to your account.

I want to change my registered email How is this done?

To change your email, you must enter as a user, as you always do. Select "My Account" and then "My Settings" Find where it says "email" and enter the desired email. Scroll to the bottom of the page and press save. Make sure to remember the change or you will not be able to check our emails.

Is it necessary to publish pictures or videos in my profile?

It is not required to publish your photos in the profile. You can have a profile without photos. You can add photos and videos afterward.

But posting your photos and videos, greatly increases the chance of being "attractive" to other members of the Portal. Members with photos or videos, receive much more attention than profiles without them. Having photos or videos in the profile, is the best way to draw attention to those who want to contact.

What kind of photos can I post?

This is a matter of legal connotations and very complex. This is covered explicitly in the Terms and Conditions of Use of the Website.

You should review this section again at the bottom of each page of the Portal "Terms" and go directly to the section "Content Posted on the Site"

Post content (photos, videos, music, etc.) that violate our special rules, detailed in the section, will be grounds for immediate dismissal of a member of our website.